Accommodation address

Accommodation address

We need the full accommodation address of your hotel, chalet or apartment you want to be dropped off/collected from for your transfer. This includes the street name and number and the apartment number where relevant.

Failure to provide the correct accommodation details could impact on your transfer. Ski-lifts and our transfer providers will not accept any responsibility for any incorrect information provided in your booking form. Please check your details carefully.

Booking confirmation

Booking confirmation

Once you have completed payment for your booking you will automatically receive an email booking confirmation which includes your payment and details of your transfer.

Your booking confirmation will also detail instructions about what to do on arrival, or departure and any contact details you may require while travelling.

It is essential that you check all that the information in your booking form is correct as you are responsible for the details of your booking; this also applies if a member of our team has set up the booking on your behalf.

Ski-lifts and our transfer providers will not accept any responsibility for any impact on a transfer should a customer fail to provide us with a working contact mobile number at the time of booking. Please check your details carefully.

Booking infants and children

Booking infants and children

All infants and children must be included in the booking as the number of passengers is the total number of passengers travelling on any transfer. It is against the law for infants and children to travel on your lap so make sure you include them in the total number of passengers in your booking for each transfer. It is for this reason we are not able to offer a discount for children or infants.

Our transport providers can provide child and baby seats, just make sure you include them in the booking. More information can be found here.

Can we stop at another location en route?

Can we stop at another location en route?

We know that sometimes you may want to stop at a supermarket on route to the resort, call in at an agency to pick up or drop off keys for a property, or maybe, some of your group are staying in one place and the rest somewhere different.  If that is the case, please contact us to discuss your requirements before booking.  We will do our best to accommodate any requests, but due to the nature of transfer scheduling this may not always be possible, our team will be happy to advise the best solution for your request.