How can I pay for my booking?

How can I pay for my booking?

All bookings have to be paid for in full at the time of booking, we can’t accept deposits or cash. We accept major credit (except American Express), debit cards and payments from Paypal accounts.

If you set up the booking yourself you can pay directly through our website. We can also take payment over the phone, or if we set up the booking for you we will send you a link over email.

How do I book if I am arriving by train?

How do I book if I am arriving by train?

There is the option to book transfers from a number of train stations – simply select from the quote generator the station you are travelling from and follow the booking process. If the station you want to book is not available on the quote generator then fill in the form and a member of our team will get back to you.

If you are arriving by train into an airport train station then select the airport and enter your arrival time as requested. Instead of entering a flight number, write your train number and in the notes field and comment that you are arriving by train. We will then schedule your transfer based on this and you simply need to follow the instructions on your booking confirmation email. Please note that if you book a shared transfer for a train arrival into an airport the same waiting times will still apply to your transfer. Please see the transfer terms online and in your booking confirmation email for more information.

How much luggage can I bring on the transfer?

How much luggage can I bring on the transfer?

The standard luggage allowance is one suitcase, or holdall per person which should not exceed 160cm (total size:  length + width + height) and one piece of hand luggage. All baggage must be clearly labelled with the owner’s name and the destination address.  Carriage of any baggage exceeding these measurements will be subject to available baggage hold space and may be declined.

If you plan on bringing any over-size luggage, or additional luggage above and beyond what was mentioned above please contact us in advance to discuss your requirements. Our transport providers reserve the right to make a charge for excess or oversize baggage, which must be paid prior to transportation or to refuse carriage of the excess items if not agreed at the time of the booking.

It is also possible to bring sporting equipment with you on most transfers, for example, skis and snowboards in winter, or bikes or golf clubs in the summer. Please see Sports Equipment for more information.

How to book Full Day Luxury Vehicle & Driver Hire?

How to book Full Day Luxury Vehicle & Driver Hire?

Booking a full day of luxury with your personal chauffeur has never been easier. Whether you’re planning a city tour, a golf day, or simply want to travel in style, here’s how to reserve your private vehicle and driver for 8 hours (and up to 200 km).

Step-by-Step Guide:

Option 1. Select Your Starting Point and Destination
Head to the booking form and choose your starting point in the ‘Travelling from’ dropdown box. This could be any of our available locations, such as Malaga Airport.
In the ‘Travelling to’ box, enter your destination—for example, Torremolinos.
The available transfer options, including the luxury vehicle hire, will appear in the results, clearly marked with the price.

Option 2. Book for a Full Day of Leisure
If you’re planning a day out, choose the same location for both your start and end points (e.g. Barcelona City to Barcelona City).
This is perfect for a golf day, city tour, or a luxurious shopping spree.
In both cases, once you’ve chosen your service, just follow the simple checkout steps to confirm your booking.

I can’t find the transfer I’m looking for?

I can’t find the transfer I’m looking for?

If you can’t find the transfer option you would like, or the route isn’t appearing on our quote generator, simply fill in the form on the home page with your request and a member of our team will be in touch.

If the transfer you would like to book is coming up as ‘enquire’ then just follow the booking procedure and this will submit an availability request for you. Make sure you have access to your emails as you will be sent information, or a link for booking, by email.

We can also offer a Bespoke Service, so if you have requirements that are a little out of the norm, don’t hesitate to contact us and our team will be happy to make arrangements for you.