How long will I have to wait after I come through into arrivals until we set off to resort?

This is dependent on the type of transfer you have booked and is clearly displayed on the transfer description during the booking process.

If you have booked a Private transfer the waiting time will be minimal so long as your flight lands as scheduled.

In the case of Shared Transfers, the maximum waiting time is displayed on the transfer description on the booking form.  The waiting time always starts from the time you reach your transfer meeting point, so long as your flight lands as scheduled.

Our scheduled shuttle services run to a timetable and you will be allocated on the shuttle departing nearest to your arrival time, in some cases, you will be given an option on bus times. Please make sure you read the timetable carefully before making your booking, to ensure there is a shuttle that fits with your flight times. There is a link to the timetable within the transfer description during the booking process.

If you are still not sure about the waiting time for your specific transfer, please get in touch and we can send you a full transfer description.

Factors which can affect waiting times:

• Flight delays
• Early flight arrivals
• Loss of baggage causing an excessive delay in meeting your driver
• Force Majeure – this can include closed roads, severe weather conditions or unforeseen traffic delays. Please see Force Majeure for more information.